Shipping Policy

Turnaround

All non-custom items are shipped within 1-3 weeks from payment of order, unless otherwise noted. All custom items are shipped within 6-8 weeks from payment of order, unless otherwise noted.

Carriers

We may use any of the following carriers to deliver your order:

  • USPS
  • FedEx

Shipping Rates

Standard shipping is free on all orders delivered in the US. Expedited and international shipping is available.

If you would like your order expedited please e-mail support@jdhirondesigns.com within 2 hours of placing your order.  You will need to provide your order number, phone number, e-mail address shipping & billing address, order information and name.  You will receive an e-mail within 24 hours with options for expedited shipping.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.